Effective date: April 17, 2026
R2U Realidade Aumentada Ltda. (“R2U”, “we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website r2u.io and services. This notice complies with Brazil’s General Data Protection Law (LGPD, Law 13.709/2018).
1. Data We Collect
We collect personal data you provide directly through contact forms:
- Name
- Email address
- Phone number
- Company name and business segment
- Message content
We also collect technical data automatically through analytics tools: IP address, browser type, device type, pages visited, and time spent on site.
2. How We Use Your Data
We use personal data to:
- Respond to commercial inquiries and schedule demos
- Send relevant communications about R2U products and events (only if you opt-in)
- Improve our website and services based on usage analytics
- Comply with legal obligations
3. Data Sharing
We do not sell personal data. We share data only with:
- Service providers (e.g., Google Analytics, cloud hosting) under strict data protection agreements
- Authorities when required by law
4. Your Rights (LGPD)
You have the right to access, correct, anonymize, block, delete, or port your personal data. To exercise these rights, contact contato@r2u.io.
5. Data Retention
We retain contact form submissions for up to 24 months after the last interaction, unless you request earlier deletion.
6. Cookies and Tracking
We use Google Analytics 4 and Google Tag Manager to measure site performance. You can opt out via your browser’s Do Not Track setting or by using the Google Analytics Opt-out Browser Add-on.
7. Children’s Data
Our services are not directed to children under 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this policy. The “Effective date” at the top reflects the latest revision. Material changes will be communicated via email or site notice.
9. Contact
R2U Realidade Aumentada Ltda.
Rua Gaspar Moreira, 62, São Paulo, SP, Brazil
Email: contato@r2u.io
Phone: +55 21 99395-6649
Note: For legal purposes, the Portuguese (Brazil) version of this policy prevails. See Política de Privacidade.